Reference

Open ligaciputra Privacy Policy Clearly

The ligaciputra Privacy Policy tells you what account details we collect, why wallet records are connected to your profile, and how you can ask for access or changes.

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ligaciputra Open ligaciputra Privacy Policy Clearly
CONTACT ROUTES

Contact Us About Privacy Questions

A clear contact route helps you act on this Privacy Policy without searching through account screens. Use the support chat connected to your account for a data request, login concern, cookie question, or wallet record query. Include your registered phone number and the request type; we use those details to locate the correct record and avoid sending account data to the wrong person.

Team online

Privacy request

Send an access, correction, restriction, or deletion request through account support chat. We may ask for the phone verification details needed to confirm that the request belongs to you.

Wallet record query

For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account records, include the payment reference and date. This lets us separate your request from another account's transaction.

Login data concern

If a phone verification prompt or sign-in event looks unfamiliar, tell support through the account contact path. We can check the related access record and explain the next security step.

DATA PRACTICES

See How We Protect Account Data

Our approach to this Privacy Policy starts with collecting only the details needed for an account, payment trace, security check, or support reply.

Account creation

We record the details you provide when opening an account, including your phone contact and verification result. These fields help us identify your profile and prevent an unconfirmed person from entering it.

Security records

Sign-in events, device signals, and verification attempts may be stored to detect unusual access. We use these records for account protection and support checks rather than unrelated communication.

Cookie controls

Cookies can keep your session active and remember necessary browser settings. You can adjust cookie controls in your browser, although disabling required cookies may affect policy-page or account access.

Payment matching

Wallet and bank references are used to match a payment status with your account. We do not need your wallet password for that match, and support may request only the reference needed to investigate.

Retention period

We keep account, security, and transaction records only for the period needed for the stated purpose, account support, dispute handling, or a legal duty. The period can differ by record type.

Change requests

To request correction or removal, contact support with your registered phone number and a precise description. We confirm account ownership first, then explain what can be changed where local law permits.

Find Privacy Policy Answers Before Opening

These Privacy Policy answers cover the account and wallet questions we hear most often. If your situation is different, contact us through support chat with your registered phone number, the relevant date, and the specific data concern. We will use that context to route the request correctly.

It covers account details, phone verification, sign-in and device signals, cookies, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account.

We use your phone number to create and identify your account, complete phone verification before account access, respond to privacy requests, and help prevent account data from being disclosed to the wrong person.

Send a request through the support chat connected to your account. State that you want an access request, provide your registered phone number, and complete the ownership check before we locate the relevant records.

Yes. The Privacy Policy covers payment references and status details connected with DANA, QRIS, OVO, GoPay, bank transfer, and virtual account activity when those records are linked to your account.

You can request correction or removal through support chat. We first confirm account ownership, explain any records that must be retained for support or legal duties, and apply available choices where local law permits.

Necessary cookies can maintain your browser session and required settings, while other cookie signals may show which policy pages you open. Use your browser controls to adjust them; required cookies may be needed for access.

The policy applies to Indonesian account activity, including access from Surabaya or another supported location, but available rights and eligibility depend on local law. Contact support if you need the rule for your situation.